STANDPOINT
We regard each part of the work as a service. The front-line technical and business departments provide services to customers. The functional departments provide services to the technical and business departments. Services are the value of each department and each employee.
STUDY
We understand customers through various channels and methods, strengthen effective communication, grasp customer expectations for products and services, and make judgments and preparations for customer development trends and potential needs;
STRATEGY
We implement the implementation process of improving services in all aspects of the company’s business. Through front-end staff todig out and completely pass customer needs, back-office staff provide technical implementation and technical support to achieve technical support services, business cooperation with the market, market follow customers surpass the overall customer Target direction;
SURVEY
We need to monitor and review the service quality, adjust the implementation of specific measures in a timely manner, and evaluate the service level and quality of all staff. The evaluation method is based on customer feedback evaluation.
